Since Robert F. Kennedy Jr. first announced his longshot presidential bid, his campaign has leaned into a variety of unorthodox digital strategies. He's appeared on countless podcasts and has collabed with popular influencers to reach voters online. More recently, the Kennedy campaign has experimented with an AI chatbot that used an apparent loophole to get around OpenAI's restrictions on political use. On Sunday, after inquiries from WIRED, the chatbot disappeared. The loophole in question is an apparent result of the tight relationship between Microsoft and OpenAI.

OpenAI is a research and deployment company. They are the creators of the models powering experiences like ChatGPT and Bing Image Creator.

Customers shopping for a used car can sometimes feel overwhelmed digging through countless specs and reviews, but CarMax, the largest used car retailer in the U.S., is making it easier for customers to find the most useful information. Thanks to powerful AI language models, potential buyers can now see summaries of customer reviews for every make, model and year of vehicle that CarMax sells, about 5,000 combinations in a vast inventory of approximately 45,000 cars. The summaries provide easy-to-read takeaways from real customer reviews: whether it's a great family car, how comfortable the ride is or if there's enough space to pack for weekend adventures. CarMax has also used the models to create new website content that allows customers to easily see what's new for each version of a car, helping them decide whether new features are worth splurging on. CarMax generated the massive amount of original content in just a few months -- a rate previously impossible -- with powerful GPT-3 natural language models built by the company OpenAI.

Days and nights have been busy diving deeper into the AI landscape. I've been reading a great book by Tom Taulli called Artificial Intelligence Basics: A Non-Technical Introduction. It's been a huge help in getting down the vocabulary and understanding the background to the technology from the 1950s on. In combination with the book, I've been messing around a lot with Azure's OpenAI Service and looking closely at the infrastructure and security aspects of the service. In my last post I covered the controls available to customers to secure their specific instance of the service.

AI has exploded in popularity in recent years, to the point where it's no longer considered a luxury in the business world, but a necessity. A PricewaterhouseCoopers (PwC) study revealed that the adoption of AI will fuel a 14 percent increase in the global GDP by 2030, representing an additional $15.7 trillion surge to the global economy.1 Businesses using AI solutions are discovering new ways to tap into vast amounts of data to get clear insights and accelerate innovation. Thanks to advancements in graphics processing unit (GPU) computational power and the availability of tech services through cloud marketplaces, AI is now more accessible than ever. As companies look to do more with less, AI will play an increasingly critical role--particularly generative AI, a category of AI algorithms that generate new outputs based on data. Unlike traditional AI systems that are designed to recognize patterns and make predictions, generative AI can analyze large data sets and create entirely new content in a variety of media formats--including text, images, audio, and data--based on what's described in the input.

Today, we are excited to announce that GPT-4 is available in preview in Azure OpenAI Service. Customers and partners already using Azure OpenAI Service can join the waitlist to access GPT-4 and start building with OpenAI’s most advanced model yet. With this milestone, we are proud to bring the world’s most advanced AI models—including GPT-3.5, ChatGPT, and DALL•E 2—to Azure customers, backed by Azure AI-optimized infrastructure, enterprise-readiness, compliance, data security, and privacy controls, along with many integrations with other Azure services.

Join top executives in San Francisco on July 11-12, to hear how leaders are integrating and optimizing AI investments for success. What would a week be like without generative AI news from Microsoft? Today, Microsoft announced that it is bringing Image Creator to the new Bing preview, and new AI-powered visual Stories and updated Knowledge Cards to all Bing users. Bing Image Creator, which will be available starting today in the new Bing preview on desktop and mobile, as well as in Edge, is powered by an "advanced" version of OpenAI's DALL-E model (Hmm…is DALL-E 3 on the way?). By typing in a description of an image, providing additional context like location or activity, and choosing an art style, Image Creator will generate an image.

Azure OpenAI Service is now available in preview, and ChatGPT is available in preview as well. With Azure OpenAI Service, over 1,000 customers are applying the most advanced AI models--including Dall-E 2, GPT-3.5, Codex, and other large language models backed by the unique supercomputing and enterprise capabilities of Azure--to innovate in new ways. Since ChatGPT was introduced late last year, we've seen a variety of scenarios it can be used for, such as summarizing content, generating suggested email copy, and even helping with software programming questions. Now with ChatGPT in preview in Azure OpenAI Service, developers can integrate custom AI-powered experiences directly into their own applications, including enhancing existing bots to handle unexpected questions, recapping call center conversations to enable faster customer support resolutions, creating new ad copy with personalized offers, automating claims processing, and more. Today, we are thrilled to announce that ChatGPT is available in preview in Azure OpenAI Service.

Microsoft today introduced what it's calling the "next generation" of AI product updates across its business apps portfolio. They touch on both Power Platform, Microsoft's set of low-code tools for building apps and workflows, and Dynamics 365, the company's suite of enterprise resource planning (ERP) and customer relationship management (CRM) tools. In an interview with TechCrunch, Charles Lamanna, CVP of business apps and platform at Microsoft, described the updates as the logical next step on Microsoft's automation journey. Powered by tech from AI startup OpenAI and built using the Azure OpenAI Service, Microsoft's service that provides enterprise-tailored access to OpenAI's API, the new capabilities follow the rollout of OpenAI text-generating AI models in Power Platform four years ago and the more recent debut of generative AI capabilities in Viva Sales, Microsoft's seller experience app. "Over the last four years, we've been on a journey to bring generative AI and foundation models to the workplace," Lamanna said via email, noting that Microsoft has a longstanding partnership with OpenAI to commercialize the vendor's tech in Microsoft's own products and through the Azure OpenAI Service.

ModuleQ, the People-Facing AI company, announced the first GPT-enabled insights solution for client-facing professionals. ModuleQ People-Facing AI enables businesses to deliver timely, hyper-personalized insights directly to their client-facing professionals in Microsoft Teams. ModuleQ's initial GPT integration helps professionals work more efficiently by summarizing key themes in news articles and research reports, and the company will launch additional use cases in the near future. ModuleQ selected the GPT models and Microsoft Azure OpenAI Service to help customers unlock the value of their information assets, both proprietary and externally sourced. ModuleQ People-Facing AI improves employee experience and drives revenue growth by proactively surfacing real-time, client-centered insights, automatically tuned to the current context and preferences of each professional.